Training And Support

We offer an array of training options that will work for your organization. 

Training as Part of the Implementation Process for New Projects

We interview selected staff to ensure that we understand their roles and the workflow. Then we preview our software solutions incrementally and get feedback to confirm that we have maximized ease-of-use and efficiency. Training takes place throughout the project, not just at the end. When the system launches, there are few surprises and staff are generally ready to take control quickly and painlessly.

“Shoulder-to Shoulder” On-Site Technical Training and Mentoring

Database Designs offers instructor-led training with a focus on adapting standard curricula to specific requirements arising out of new software systems. Whether for our own systems, or other software you have acquired and need support on, we customize our training to ground it in the every day processes of your staff.

We also provide half-day and full-day trainings for organizations committed to upgrading general technology skills. We focus on essential topics including:

  • Effective data systems reporting and analytics
  • Content management techniques
  • Software administration
  • Email and on-line engagement tools
  • Data quality audits and improvement
  • Day-to-day contact management and activity tracking

Onsite Support

Your organization may need more intensive help and involvement from us than can be provided in a standard engagement process. You can reserve a block of support hours to have staff work with one of our consultants onsite over a set period of time to achieve a specific goal.

Workshops and Seminars

Database Designs’ consultants are experienced presenters at technology conferences and workshops as well as offering on our own. This website will  have announcements of upcoming events and you can also sign up for our enewsletter.