The Persistence of Email

Email is in the news these days, at least here in Boston and Massachusetts. Twitter, Facebook, and political blogs have elbowed their way in as organizing tools, yet incidents in the lowly world of email have had a huge public impact.

If you don’t live in Massachusetts, our local politics may not interest you and who can blame you. Bear with me a minute.

How long do email posts persist?  

gmail undo

If you use Gmail, you have probably had one or another moment where you wish you could take back the "send" click. Gmail now has an undo. Click on the tiny green beaker icon on the top of your Gmail page to open the Google Labs department for Gmail. Scroll down, or search for "undo send," and enable it.

Reload Gmail, and now, when you click send, you will gain a 5 second window to click "cancel" at the top of your screen. That will often be enough to catch those unavoidable "oops" moments. Try it on a test message to yourself. It works.  

Hmm, did that email go out?

Do you ever wonder whether that email you sent actually went out?  An easy way to keep track if you are using Outlook: Drag your Outbox up to the top left part of the screen, under the Favorite Folders heading.  Then you can see whether things are sitting around in the outbox and figure out why if they are.